Happy Rental Car NZ Clients
I would like to take this opportunity to thank you all very much for the efficiency, professionalism and friendliness of your company as a whole. From my first point of contact enquiring prior to booking, through to dropping the second vehicle off in Auckland on our last day we were extremely happy and satisfied with the service you offer, the vehicles we were provided with and the efficiency and convenience of the pick up/drop off process. The ladies in the Auckland airport depot deserve a special mention and thank you as they were great. I will definitely use you again when I next travel to NZ and I will recommend you to anyone I know from the UK who may be traveling to NZ in the future.
Thanks again and best wishes to all,
I just wanted to express my gratitude for great service from a couple of your employees. I originally rented a car for 3 days and ended up extending my rental for 3 weeks and each time I contacted the office I had great interactions with both Tiffany and Emma. Each time I spoke with either of them I honestly felt like I was their only customer and by the end of my rental I felt like we personally knew each other.
We hired a car in March 2014 for 10 days from Wellington to Auckland. The initial order was taken by Leanne, she and all other members of staff were most courteous and helpful. The car from the Cheap car range performed faultlessly. We visit NZ regularly and will now use Rental Car NZ as our preferred supplier.
Well done to all we made contact with.
Oscar & Wendy Hands UK
Hello, guys from England here just thanking you for the cheap n chearfull hire car (Nissan) we were well impressed with the reliability of the car we will deffo recommend your co. to others whilst over here, Cheers.
Thank you Rental Cars it was a fantastic experience using one of your rental vehicles the weekend. The Nissan Sylphy was perfect. Aeroparks were helpful as well Compliments to them too. A real relief it was not to worry about hired transport + the extras that are available (ie insurance or 0800 emergency) Value for Money I say.
I'd just like to send a message of appreciation for the wonderful service I received from your company. The rates were fantastic of course, the vehicle was modern, well serviced and very economical but the most outstanding aspect was the service. Whilst I don't recall the name of the lass who assisted me (from her signature it looks to be a R or K Hemara) and having been my first trip to NZ - the first impressions lasted and this was a fantastic start. Her helpful, witty and relaxed service made it just the way I wanted to begin my holiday. Please forward my gratitude to her, I'll certainly recommend the business to my many friends - this kind of service pays off in $$.
Many thanks - Jacob Gray
Hi there thanks heaps for the car last week and organising the car for Labour Weekend.. Your service was second to none. Truly fantastic!!! My son thinks he left a pair of shoes under the front seat. If so could you please email me back and I will get a friend to pick them up.
Thanks again Ronda and Ashton
Thanks for a great one day hire. Car good, staff excellent!
- Raylene Palmer via Facebook
Thanks for the staff at the Airport office for their awesome customer service. As per the advice, I had parked the rental vehicle at IBIS carpark and had handed the key to the reception staff. Petrol was filled to the brim. Please let me know if the vehicle has been picked from the carpart at IBIS
Thanks Mahendra Sukhdeo
Been dealing with the Christchurch office for a few years now and have always had the highest service from the friendly staff there.
- Sara Healy via Facebook
Thanks a lot for all you have done for us Marty. You are excellent ! We will have good holydays now ! Do I have to wait a mail from them to have the booking number to be sure of it ?
Bests Regards Laurent Gane
Hope NZ is still partying after the World Cup,we had a great time at the games we went to, and catching up with some old rugby mates I haven't seen for 30 years. I would like to thank you very much for all your help thought this year with getting us cars/People movers and R.I.P the mighty stag. Hope you all at NZ Car Rentals have a very Merry Xmas and safe New Year and we look forward to seeing you all some time next year.
Cheers David, Diane & Family xoxoxoxox
Dear Ms Jensen,
Yes , I'm very sorry about that happening , I mistakenly thought there was a refuelling station nearby and my timing was off. I would like to offer my thanks and commendation to an employee there at Aeroparks. The man that transported me both on Tuesday night (late ) and Thursday morning (early )to and from the airport was a great ambassador for your company and for NZ as a whole. He was so accommodating and courteous in a very lovely manner, sadly we were in Auckland for a funeral , but to have a gentleman like him ensuring that I got to the terminal safely and promptly was reassuring. I am a proud New Zealander and to know that someone like him is greeting visitors to our country is a great asset. Please pass on my thanks, Sorry about the fuel, Thank you for your services
Kind regards Angela Gilchrist
A big thank you to yourself and the team there. I had a bad start to the trip with the flight cancellation. It ended well thanks to you guys, the car was there ready and we made it to our destination - albeit 5 hours later than expected.
Thanks again cheers John Hayles, General Manager, EPCM Consultants
I would just like to thank Eryn very much for all her help. She is an asset to your company. I phoned a number of car hire places yesterday and chose NZrentacar based on Eryn's very professional attitude and her knowledge. She has been a pleasure to deal with and has been very pro-active. I feel reassured about my husband's car hire and this certainly will help him in having an enjoyable fishing trip. Once again I commend Eryn on her hard work and excellent customer service
We recently visited NZ and hired a car from your company. We had no problems from the word go, your lady picked us up from our hotel took us to your office, the necessary was carried out, went downstairs, shown around the car, noted any damage and off we went. Drove about 1000miles no problems whatsoever and returned the car, it was checked over, no problems. What could be easier, thank you so much for a hassle free transaction. Not like the one we had with Europcar in Brisbane, still fighting them.
- Ursula Longworth via Facebook
Hey guys, we rented a car for a long weekend and the whole process was great, prompt and friendly email service, easy pick up & paperwork and great friendly staff! The vehicle was great and fuel economy was great too! Thanks for everything!
- Katy Prosser via Facebook
Excellent service pick up and drop off from our hotel - very convenient and much appreciated. Car was clean and reliable. Thank you for a hassel free holiday
- Donald Orr
Everything ran smoothly. The car was fine and things fell into place nicely.
- Janet Wright
We had a budget vehicle and it was perfect. I think we will book a 4x4 next time and pay a little more. The chains supplied were really easy to fit. Airport pickup was really fast, I think we waited about 2 minutes. We will use them (Rental Car NZ) again for sure.
- John Davies
Great service and care. Picked us up quickly from the airport and the car was great. Highly recommend.
- Chris Mallalue
The car was great. The extras like the box on the roof was fantastic and the space was just what we needed.
- Tracey Keatin